How Can We Help?
Protecting visitors privacy
- Single Search Result for Sign-in Type Ahead
- Disabling Type Ahead during sign-in and sign-out
- Automatic visitor info deletion upon sign-out
Single Search Result for Sign-in Type Ahead
During the Sign-in process in the App, when typing in visitor or host name, SmartLobby will display all matching people in the system by default.
This feature is to never display more than one result.
The search result is displayed if and only if there is only one match.
This is very useful if you do not want to reveal the name of people already registered in the system
For instance if there is more than one John in the system, you will have to type the full name John Smith in order to see John Smith in the result list
Disabling Type Ahead during sign-in and sign-out
By default, type-ahead is enabled and maching visitor names will be displayed during sign-in and sign-out
Disabling the type-ahead is not recommended as it can result in data duplicate among others.
We recommend you try the “Single-Search-Result” above first and see.
If you still want to disable type-ahead, you can do so by turning it off here
Automatic visitor info deletion upon sign-out
Please see here