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Protecting Visitors Privacy

Single Search Result for Sign-in Type Ahead

During the Sign-in process in the App, when typing in visitor or host name, SmartLobby will display all matching people in the system by default.

This feature is to never display more than one result. The search result is displayed if and only if there is only one match. This is very useful if you do not want to reveal the name of people already registered in the system.

For instance, if there is more than one John in the system, you will have to type the full name John Smith in order to see John Smith in the result list.

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Disabling Type Ahead during Sign-in and Sign-out

By default, type-ahead is enabled and matching visitor names will be displayed during sign-in and sign-out. Disabling the type-ahead is not recommended as it can result in data duplication among others. We recommend you try the “Single-Search-Result” above first and see. If you still want to disable type-ahead, you can do so by turning it off here.

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Automatic Visitor Info Deletion upon Sign-out

Please see here.

Updated On April 26, 2024