Sending Notifications to a Microsoft Teams Channel

Since version 1.3, SmartLobby Visitor is able to send visit notifications to a Microsoft Teams channel.

This can be achieved in the following steps:

1. In Microsoft Teams, navigate to the specific channel you want notifications to be delivered to and click on the “…” in the breadcrumb navigation and click on “Get Email Address” as shown on the screenshot below.

2. Copy the email address into your clipboard.

3. Now navigate to your SmartLobby Visitor Admin Dashboard and in the “Locations” section, you will need to specify the Location Manager Name.

4. In the “Location Manager Email” field, please enter the Microsoft Teams Channel Email address copied in step 1 above and click save.

Note that the email address should not have any space or name in it. For instance, if you copied “SmartLobby Visitor – Employees aaabbb222.somedomain.onmicrosoft.com@uk.teams.ms”, the email address should be “aaabbb222.somedomain.onmicrosoft.com@uk.teams.ms” without the quotes.

5. Next, we need to disable visitors having to choose the host they are visiting so that notifications do not get sent to the host but go straight to the Location Manager we have set up earlier.

   To do this, navigate to the “Settings” section of the dashboard and un-tick the “Collect Visitor Host First and Last Name” as shown in the screenshot below.

6. Click save.

You are all done.

Updated On April 20, 2023